Hassle Free Money Back Guarantee
If for any reason you are unsatisfied with any aspect of our Services within the duration of the Money Back Guarantee, and we cannot fix the problem, open a ticket to have your contract fees reversed. Our Services are backed by the following guarantees:
30 Day Money Back Guarantee
- Web Hosting
- WordPress Hosting
- Reseller Hosting
- Semi Dedicated Hosting
The following will be deducted from the refund regardless if they are part of a package or promotion:
- Dedicated IPv4 Address: $4.00
- DirectAdmin (VPS): $6.00
- WHMCS Starter: $10.90
- WHMCS Plus: $17.78
- WHMCS Professional: $23.70
- Any Other Software License: 100%
- Migration (Over 30 Accounts): $4 per 5 Accounts
- Domain Registration/Renewal/Transfer/Restore: 100%
Terms & Exceptions
- The Money Back Guarantee does not apply to any product or service that is not listed here.
- Due to the nature of the products, the Money Back Guarantee does not apply to domain name registrations/transfers/renewals, WHMCS and other software licenses, dedicated IPs, SSL certificates, website design, website builder, dedicated servers, setup fees, product addons, or managed services.
- The Money Back Guarantee does not apply to benchmark scores because many factors such as configuration, traffic, existing load, density, congestion, the difference in software versions, etc., can influence benchmark scores. They are not entirely in our control.
- The Money Back Guarantee does not apply to payments made through Payssion using Bitcoin, Webmoney, Alipay, Paytm, or OneCard.
- The Money Back Guarantee period starts when the customer account is initially activated, regardless of any promotions used or free trial periods.
- The Money Back Guarantee is valid for the first days after the customer account is initially activated.
- Account credits cannot be refunded and must be used for purchases and renewals.
- Any funds sent to us which are in excess of the amount owed can only be reimbursed in credits and cannot be refunded.
- The Money Back Guarantee becomes void after you receive free goodies, items, or services regardless if they are part of a package or promotion.
- The Money Back Guarantee becomes void after you receive root access to your VPS.
- No refund will be made in case of any abuse or violation of our Terms of Service.
- Only one valid claim can be made per customer account.