Rolling out a new billing dashboard

Feb 03, 2022

The new dashboard we put in place in early 2020 for all new clients is finally ready for all our long term loyal clients that have been using the older nixcore system. We're proud to announce after vigorous testing and development all clients will be back in one unified system, the existing new dashboard in use for over a year. First my apologies to our loyal clients that have been more or less stuck in the older system, its slow, not very expandable, and it had no integrated helpdesk. This is not the case in the new dashboard and all our new clients for the last year and half can attest to it.

On July 29, 2022 at 11 PM EST, we will begin the migration of your billing account from the slow and frustrating nixcore billing system to our new system. We expect this migration to take 4 - 6 hours. Both the billing system and help desk will be unavailable at this time. Our technical support team will be available by live chat. Please note you will not be required to do anything, your existing log ins will continue to function in the new system.

We know we have been promising this move for awhile now, it was important every piece of data was moved properly. Our developers and staff have made over 12 test imports over the past year and auditing thousands of records to verify successful completion. The final import last week went without a hitch. We expect the same of the migration July 29.


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